Our three step approach:

Consultation

From the moment we first contact you about your project, we are listening to what it is that you would like to do. We use exceptional industry specific tools like D-Tools quoting software and AutoCad drafting software to assist in building a clear proposal for you. We are happy to review and adjust our proposal to ensure that you understand, and are satisfied with your purchase decision. While we offer sugestions on what is available, we will never pressure you to move forward with anything that you don’t want.

Installation

Consultation

The installation of todays technology requires an unprecedented knowledge of not only our products and systems, but also areas like electrical, mechanical, and general construction practice. We bring a significant collective amount of experience, and a dedication to getting all phases of the install right. We have performed installations from coast to coast, in residential, commercial, and industrial environments. We work directly with builders and other tradesmen to ensure a seamless integration with the overall construction project. Whether you are building a new home, business, or are just looking to add to your existing space, we install using best practice and resources.

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Support

Consultation

Support

What makes one technology provider stand out above the others, more than anything, is how they support you when you need them. We know and understand that you may need to talk to us or get help for something that’s not doing what you want or is simply acting up. By using time tested products, arrangements, and practices, we strive to have the most reliable systems available. Technology can come with an occasional bug and we’ll be there to get you through it.

Detailed review by Eric – Bath, OH

Angie’s List Review by Sandy – North Ridgeville, OH:

“Over the last 6 months, my wife and I have had the pleasure of working with Digital DNA through the design, layout, installation, and post-install of our home technology.

They are extremely professional and easy to work with. We recently did a major remodel and addition to our home. I knew it was a perfect time to add structured wiring, update all audio, video and surveillance equipment utilizing the latest “Smart House” technology. My wife’s only request – have one remote control for all equipment and make it user friendly for her and the kids. My wife was thrilled when Kevin presented her with just one remote. They introduced Control4 as the foundation to our home automation and we love it.

They were extremely courteous and punctual. They showed great respect for our home, as he always wears his work shoe booties and meticulously cleans up when the work is complete. He’s great at patiently and directly answering our questions and showing us how to navigate the system.

The quality of their work is second to none. They takes pride in their work and it shows!

Thank you [Digital DNA for making our technology life simple.”

Angie’s List Review by Sandy – North Ridgeville, OH:

“The whole thing was amazing. It is fabulous.” “We’ve already recommended [them] to my husband’s co-worker.”